At “Biyepati.com”, (“Biyepati”, “we”, “us”, “our”) value the privacy of our users and are committed to protecting the personal information (“you”, “user”, “client”, “customer”) share with us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services. By accessing or using “Biyepati.com”, you agree to the practices described in this policy.
I. Information We Collect
1. Information You Provide to Us
We collect personal information directly from you when you choose to provide it. This may include:
– Your name, your partner’s name, postal address, email address, and phone number when creating an account.
-Account information, such as your username and password.
-Event details, such as your event date, event location, guest count, budget information and event hashtag
–Payment information, such as your payment type, bank account number, credit or debit card number, verification number and expiration date
– Event details when using our planning or booking services.
– Responses to surveys, promotions, or feedback requests.
-Communications that we exchange with you, including when you contact us through the Website or Services for customer support, via social media or otherwise
2. Information Collected Automatically
When you interact with our website, we and our third-party service providers automatically collect certain information using technologies like cookies, log files, and web beacons. This may include:
– Device and browser information (e.g., IP address, operating system, browser type).
– Pages viewed, links clicked, and other activity on the site.
– Referring/exit pages, and date/time stamps.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
– Enhance your browsing experience.
– Track site usage and performance metrics.
– Deliver personalized advertisements and offers.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of some features on our site.
If you create an account with us, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. We are not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
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### **II. How We Use Your Information**
We use the personal information we collect for the following purposes:
– **To Provide Services:** Process bookings, payments, and event-related requests.
– **To Communicate:** Respond to inquiries, send confirmations, and share updates about your activities on **Biyepati.com**.
– **To Improve Our Services:** Analyze website performance and user feedback to enhance your experience.
– **To Prevent Fraud:** Ensure the security and integrity of our platform.
– **For Marketing:** Provide you with personalized offers, newsletters, and promotions (based on your preferences).
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### **III. How We Share Your Information**
We may share your personal information in the following ways:
1. **Service Providers:** With vendors and third-party partners who assist in delivering our services (e.g., payment processors, event planners, advertising partners).
2. **Legal Compliance:** When required by law, regulation, or legal process (e.g., court orders or subpoenas).
3. **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. **With Your Consent:** If you agree to share information for specific purposes (e.g., testimonials or promotional features).
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### **IV. Data Retention**
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Factors influencing retention periods include:
– Legal and accounting requirements.
– The sensitivity of the information.
– The potential risk of harm from unauthorized use or disclosure.
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### **V. Your Choices and Rights**
#### 1. Managing Your Information
– **Update or Correct Data:** Log into your account to modify your personal information.
– **Opt-Out of Marketing:** Use the “Unsubscribe” link in emails or update your preferences in your account settings.
– **Restrict Cookies:** Manage cookies through your browser settings.
#### 2. Legal Rights
Depending on your jurisdiction, you may have additional rights, such as:
– **Access and Portability:** Request a copy of your personal information.
– **Deletion:** Ask us to delete your data, subject to legal exceptions.
– **Correction:** Update incorrect or incomplete information.
– **Objection to Processing:** Limit or stop certain types of data processing.
To exercise these rights, please contact us at **privacy@biyepati.com**. Verification may be required to process your request.
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### **VI. Security Measures**
We employ industry-standard security measures, including:
– Encryption (e.g., TLS) to protect sensitive data.
– Secure storage for your personal information.
– Access controls to prevent unauthorized data access.
However, no online platform is completely secure. You are responsible for maintaining the confidentiality of your account credentials and should take precautions to protect your information.
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### **VII. Third-Party Links**
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing personal information.
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### **VIII. International Users**
**Biyepati.com** operates primarily in Bangladesh. By using our services, you consent to the transfer and processing of your information in Bangladesh, which may have data protection laws different from your country of residence.
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### **IX. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any material changes will be communicated through a prominent notice on our website or via email. The “Last Updated” date at the top of this policy indicates the most recent revisions.
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### **X. Contact Us**
For questions, concerns, or to exercise your rights, please contact us at:
**Biyepati.com Privacy Team**
Email: **privacy@biyepati.com**
Phone: **+880-XXX-XXXXXXX**
We are committed to addressing your privacy concerns promptly and transparently.