Biyepati.com
Last Updated: [28-07-2025]
At Biyepati.com (“Biyepati”, “we”, “us”, “our”), your privacy is of the utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use, share, and safeguard that information, and your rights and choices in relation to your data. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
I. Information We Collect
1. Information You Voluntarily Provide
We collect personal information directly from users when they engage with our platform, such as:
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Full name, partner’s name, phone number, email address, and postal address.
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Account credentials, including username and password.
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Wedding and event details: event date, venue location, guest count, event budget, and event hashtag.
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Financial information: preferred payment method, credit/debit card details, bank account number, verification code, and expiration date.
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Information provided through feedback forms, surveys, promotional offers, or customer service interactions.
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Any messages or communications you send to us via email, contact forms, social media platforms, or live chat.
2. Information Automatically Collected
When you visit or interact with Biyepati.com, we and our authorized third-party service providers automatically collect technical and usage data, including:
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Device details (e.g., device type, operating system, browser type, IP address).
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Usage behavior (e.g., pages viewed, links clicked, session duration).
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Referring website URLs, timestamps, and navigation paths.
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Geolocation data, subject to your device permissions.
3. Cookies and Tracking Technologies
We use cookies, beacons, pixels, and similar technologies to:
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Personalize and enhance your browsing experience.
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Measure and analyze site performance and traffic.
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Deliver relevant advertisements and promotional content.
Cookie Management:
You can modify your cookie preferences via your browser settings. Disabling cookies may impair some website functionalities.
Note: You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any unauthorized access resulting from your failure to safeguard your password or device.
II. How We Use Your Information
We process your personal data for the following lawful and legitimate purposes:
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To deliver our services: Booking, event management, customer support, and transaction processing.
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To communicate: Sending service-related messages, booking confirmations, account alerts, and customer care responses.
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To personalize your experience: Tailoring content, offers, and recommendations.
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To improve our platform: Conducting analytics, measuring engagement, and testing platform features.
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To ensure security: Detecting and preventing fraud, spam, and security breaches.
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For marketing and promotions: Sending newsletters, offers, event suggestions, and product announcements (only where permitted by law or user consent is given).
III. How We Share Your Information
We do not sell your personal information. However, we may share it under the following conditions:
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Third-Party Service Providers:
Partners who help us deliver services, such as payment gateways, SMS/email providers, analytics platforms, hosting providers, and event vendors. -
Legal Obligations:
Where disclosure is required to comply with applicable laws, legal processes, or governmental requests (e.g., subpoenas, court orders). -
Business Transitions:
In case of a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of the transaction. -
With Your Consent:
For features like testimonials, success stories, or external promotional use, we will share your information only with your explicit permission.
IV. Data Retention
We retain your data only for as long as it is needed to:
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Fulfill the purposes for which it was collected.
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Comply with legal, tax, or regulatory obligations.
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Maintain business records for audits and dispute resolution.
When no longer needed, your data is securely deleted, anonymized, or destroyed.
V. Your Rights and Choices
1. Control Over Your Information
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Review or Update Information: Log in to your account to view or modify your profile.
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Email Preferences: Unsubscribe from promotional emails via the link provided in the message or in your settings.
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Cookies: Adjust cookie settings via your browser.
2. Your Data Protection Rights (Subject to Applicable Laws)
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the following rights:
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Access: Request a copy of the personal data we hold about you.
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Correction: Ask us to correct inaccurate or incomplete information.
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Deletion: Request deletion of your personal data, subject to exceptions.
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Portability: Obtain a copy of your data in a structured, machine-readable format.
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Objection/Restriction: Restrict or object to certain processing activities.
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Withdraw Consent: Revoke your consent for marketing or other optional data uses at any time.
To exercise your rights, please email us at: contact@biyepati.com. We may request verification of your identity before fulfilling your request.
VI. Security of Your Information
We implement industry-standard security protocols, including but not limited to:
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Data encryption in transit (TLS/SSL).
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Encrypted storage of sensitive data.
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Firewall protection and regular vulnerability assessments.
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Restricted access to personal data on a need-to-know basis.
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We recommend users also take precautions to protect their data.
VII. Third-Party Websites
Our platform may contain links to third-party websites or services. These external sites operate independently, and we do not control or assume responsibility for their content, privacy practices, or terms. We strongly encourage you to review their privacy policies before sharing any personal information.
VIII. Users Outside Bangladesh
Biyepati.com is operated from Bangladesh. By accessing our services, you consent to the transfer, processing, and storage of your information in Bangladesh and any other country where we or our third-party service providers operate. The privacy laws of these countries may be different from those in your jurisdiction.
IX. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at our discretion. If material changes are made, we will notify you via email and/or post a prominent notice on our website.
We encourage you to periodically review this page to stay informed of how we protect your personal information.
Effective Date: This policy is effective as of [03-09-2024].
Last Updated: [28-07-2025].
X. Contact Us
For questions, feedback, or concerns related to this Privacy Policy or your personal information, please contact:
Biyepati.com Privacy Team
📧 Email: contact@biyepati.com
📞 Phone: +880-1826181021
